Refund Policy

Last updated: 1 July 2026

This policy explains how refunds and cancellations work for WhisperBud. WhisperBud is operated by CosmicFusion Labs Private Limited, a company registered in India ("CosmicFusion Labs", "we", "us"). It applies to paid WhisperBud plans purchased through our website.

1. Try before you buy

WhisperBud has a free plan that lets you dictate up to 2,000 words a week at no cost. We encourage you to use the free plan first to make sure the app works the way you expect on your Mac before upgrading to a paid plan.

2. Subscriptions, cancellation and billing

Paid plans are billed in advance on a recurring basis and renew automatically until you cancel. You can cancel at any time. Cancellation takes effect at the end of your current billing period, and you keep full access until then. Cancelling stops all future charges; on its own it is not a refund of a charge already made.

3. No refunds

Except where required by law, all payments are final and non-refundable. Because a free plan is available to evaluate the app before you pay, and because cancelling leaves your paid access active until the end of the period you have already paid for, we do not issue refunds for charges already made, including for partial billing periods after a cancellation.

4. Your statutory rights

Nothing in this policy limits any non-waivable rights you have under the consumer-protection laws of your country, including any statutory right to cancel or to a refund. Where the law gives you a stronger right than this policy, that law applies.

5. Payments and our Merchant of Record

Purchases of WhisperBud are processed by a third-party payment provider acting as our Merchant of Record. They handle the transaction and any applicable taxes, and may appear on your card or bank statement instead of WhisperBud or CosmicFusion Labs. Their handling of your payment details is governed by their own terms and privacy policy.

6. Billing questions and errors

If you think you were charged in error, for example a duplicate charge or a charge taken after you had already cancelled, email us at hello@whisperbud.com with the email address used for the purchase and, if you have it, your order or receipt number. We review billing queries within 5 business days and will correct genuine errors.

7. Contact

Questions about this policy? Email us at hello@whisperbud.com.